Shipping & Returns

Shipping Policy
  • Free Shipping on orders over $250* - Valid for orders made within the Continental US.  
  • Please allow 2-3 business days for processing and 3-5 business days for delivery. Unless shipping/processing is stated otherwise in the description on product page. 

    • ​All orders are subject to a processing time that is separate and apart from the time it takes for a shipment. 

  • Orders are shipped via USPS & UPS.

  • We are not responsible for any lost, stolen, or damaged shipments, all claims must be made with the shipping carrier. The United States Post Office insures some lost or damaged packages. If your tracking information says it was delivered you can open an insurance claim by calling USPS at (800) 275-8777.

***Shipping Policy is subject to change and will be updated accordingly on the site.

 

Pre-Order Policy

  • Please allow 4 - 8 weeks for processing and 3-5 business days for delivery. 

    • ​All orders are subject to a processing time that is separate and apart from the time it takes for a shipment. 

  • All updates will be communicated via email. 

  • Orders are shipped via USPS or UPS.

  • We are not responsible for any lost, stolen, or damaged shipments, all claims must be made with the shipping carrier. The United States Post Office insures all lost or damaged packages. If your tracking information says it was undelivered you can open an insurance claim by calling USPS at (800) 275-8777.

***Policy is subject to change and will be updated accordingly on the site.
 

Return & Exchange Policy

At this time we are unable to process returns or exchanges,  ALL SALES ARE FINAL. If you've received an incorrect item please contact us. All issues will be handled on a case by case basis. Damaged, defective, or incorrect items MUST be reported within 48 hours of delivery.  

 

Please email info@shop-vagabond.com for assistance.

Please visit our FAQ's where a size chart is available for Hoodies & Joggers, Loungewear size chart is located on the product page; last image

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